We believe tools to maintain accurate network maps and documentations should affordable to all, whether your network is large or small. Our goal is to make the most accurate networking mapping tool on the market that is also the most affordable. If you find a better price for a similar capability we will meet or beat it!
We offer pricing plans for Managed Service Providers and Companies that manage their own networks. We also offer discounts to educational, government and non-profit organizations. Contact us and we can help you pick the plan that best fits your needs.
Frequently Asked Questions.
No. You can upgrade, put on hold or cancel your subscription at any time. We'll never charge a cancellation fee or ask you to sign a minimum contract. However, you cannot downgrade your plan. If you wish to change your plan downwards, you will need to cancel your existing subscription and sign up again for the plan of your choice.
Not at this time. Since all of our subscriptions are billed on an annual or monthly basis without a contract or cancellation fee, you can use 10SCAPE on an as-needed basis. You are welcome to cancel, put on hold, resume or renew your subscription at any time.
Monthly subscriptions can be kept on hold for a maximum of 90 days. During this period, we will retain all your data and you will not be charged. However, you will not be able to work within the application while your subscription is on hold. Should you wish to work within the application, you can resume your subscription at any time within the 90 day period at which time your credit card will be charged the appropriate amount. After 90 days, “on hold” subscriptions will be cancelled automatically and all data associated with the subscription will be deleted.
The “On-hold” facility is not available for annual subscriptions.
Any device that is imported from Spiceworks and then added into the asset inventory panel of 10SCAPE is an asset that will be counted towards your asset count limit. In addition, any asset you add manually into the asset inventory panel will also be counted towards your asset count limit. If you delete an asset from the inventory panel, that will deducted from your asset count. Click here to learn how to import or add an asset.
An asset can be used across as many maps as you wish and will not affect your asset count limit. Locations and groups are NOT counted as assets - you can add an unlimited number of groups of locations in the application irrespective of the plan you are on.